Privacy policy

This notice describes the privacy policy of The Tea Box. Using this site means that you accept of this policy as laid out below.

Your privacy is important to us. We never sell customer information and would only transfer such information to an outside party should such a transfer be mandated by law or necessary to assist with fraud prevention.


We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information.We only share your information submitted on our website when placing an order with outside parties who are necessary to complete that order. We use return email addresses to answer the email we recieve.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.

Conditions of Use

If you choose to visit theteabox.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms and Conditions, including limitations on damages and the application of the laws of England. If you have any concern about privacy at theteabox.co.uk, please write to us at info@theteabox.co.uk and we will try to resolve it.

Cookie policy

We use cookies to enhance your browsing experience and to create a secure and effective website. By continuing to browse our site you accept our cookie policy. For more information please see our policies below.

Cookies and our site

Cookies are small files that are downloaded from our website to your computer or mobile device. When you come to access our site again the cookies are sent back to us so we can recognise you and remember your preferences. To gain full access to our website and benefit from all of the personalised features, including placing an order, you will need to accept cookies from our site. Changes you make to your cookie settings could prevent certain parts of our site working. Our cookies do not store data that can be used to personally identify you (your name, address or financial information).

Please see below for details of the main cookies that you may receive:

The Tea Box Website Cookies

• woocommerce_cart_hash
• woocommerce_items_in_cart
• wp_woocommerce_session_

– These cookies help us improve your shopping experience with us. The first two cookies contain information about the cart as a whole and helps us know when you change the products you wish to buy. The third cookie contains a unique code for you so we can retrieve your order. No personal information is stored within these cookies.

The Tea Box and Third Party Cookies

We use Google to analyse our website and improve your experience with The Tea Box. Google uses the following cookies with your browser.

_utma  – This helps us know if you have visited our site before and updates with every time you load a new page on our website. To ensure high levels of security each cookie has its own unique ID. It will automatically expire after 2 years.

_utmb  – This cookie helps you begin and continue your time on our website. It will automatically expire after 30 minutes.

_utmc  – This cookie helps us to know if we should remember you or instead create a new session for you. This cookie will expire once you have closed your browser.

_utmz  – This cookie lets us know how you have reached our site. It shows us if you have come to JING from a web search, newsletter link, another website or adverts on the internet. We then know which marketing channels work best and gives us information to improve your web experience. This cookie will automatically expire after 6 months.

Editing your Cookies

Of course the way your browser interacts with cookies can be edited. Due the diversity of browsers on the market please consult the “help” menu of your browser to learn how.

Please note that our use of cookies ensure the basic functioning of our website. Any editing of your cookie preferences could prevent certain elements of our website functioning.

Terms and conditions